Missed call answering service for tradies

Stop losing $2,000 jobs to voicemail

You are on the tools. The phone rings. Nobody answers, and that customer calls the next number on Google. G2 answers every call, qualifies the job and books it straight into ServiceM8 or Tradify. 24/7, sounds human, costs less than a week of a receptionist's wages.

Australian owned. Data hosted in Australia. Cancel anytime.

After hours call, 11:04pm. Answered by G2.

Caller

A pipe has burst under my kitchen sink. Water is going everywhere.

G2 agent

I can get a plumber to you tonight. First, is the water shut off at the mains?

Caller

Yes, I just turned it off.

G2 agent

Good. Which suburb are you in?

Caller

Penrith.

G2 agent

You are in the service area. I can book the on call plumber for 11:45 tonight. Does that suit?

Caller

Yes please.

G2 agent

Done. The job is booked and you will get a text in a moment.

Job created in ServiceM8. SMS summary sent to the owner.

What missed calls are costing you

You cannot answer from under a sink.

Every missed call during a job is a customer deciding you are too busy for them. Most will not leave a voicemail. They just call your competitor.

After hours emergencies pay the best and get missed the most.

A burst pipe at 11pm is a premium callout. If your phone goes to message bank, that job is gone in under a minute.

Quoting all evening instead of living your life.

Callbacks, texts and missed call triage eat your nights. That is admin work a receptionist would do, if you could justify one.

Our missed call answering service for tradies, step by step

  1. 1

    A call comes in.

    Your existing number diverts to G2 when you cannot pick up, after hours or on every call. Your choice.

  2. 2

    The agent answers and qualifies.

    It asks what the job is, where, and how urgent. It knows your service area, your trades and your emergency rates.

  3. 3

    The job lands in your system.

    Booked into ServiceM8 or Tradify with the details captured, and you get an SMS summary within seconds.

Tested before it takes your calls

Every G2 agent runs a 50 call test before it goes live. The results publish here once your emergency trades agent passes.

127
Calls tested
104
Booked correctly
11
Flagged for human review
6
Mistakes found and fixed

Illustrative figures while our live test program runs. Verified results publish here.

What changes when G2 answers

  • Every call answered within two rings, including 2am emergencies.

  • Qualified jobs booked directly into your calendar, not scribbled messages.

  • An SMS summary of every call, so you always know what came in.

Works with your system

  • ServiceM8
  • Tradify
  • Fergus
  • Google Calendar

What it costs

$990 a month

after a $1,500 setup

$1,500 setup, then $990 a month for one workflow. No lock-in contract. Setup covers training the agent on your services, prices, service area and booking rules, plus a 50 call test before it goes live.

Call the demo line now

The demo agent answers a real trade call, qualifies it and books the job while you listen.

Hear the agent take a real call

Demo number: 02 5550 0000 (TODO: replaced at launch)

  • Data hosted in Australia
  • Cancel anytime
  • A human takes over whenever needed

Get a callback

Leave your name and mobile and we will call you back.

Your questions, answered

Does this work with ServiceM8 or Tradify?

Yes. Bookings, job details and customer records land directly in your existing system. No double entry.

What does a missed call actually cost a tradie?

An emergency callout can be worth $300 to $2,000 or more. If you miss two a month, the agent has paid for itself several times over.

Is this an after hours call answering service for trades?

Yes, and more. The agent answers 24/7, including nights, weekends and public holidays. After hours emergencies are exactly what it is built for.

Do callers know they are talking to AI?

The agent identifies itself if asked and never pretends to be a person. Most callers just care that someone answered and their problem is being sorted.

What happens when the agent cannot handle a call?

It transfers to you or your nominated number, and flags the call in your summary so nothing slips through.

Is my data stored in Australia?

Yes. Call recordings, transcripts and customer details are hosted in Australian data centres.

How long does setup take?

Most businesses are live within a week. We train the agent on your services, prices, service area and booking rules before it takes a single call.

Can I cancel?

Yes, any time. No lock-in contracts.

Hear the agent take a real call